Sep 5, 2003
What is it about them, our mean friends? They treat us badly, they don't call us back, they cancel plans at the last minute, and yet we come back for more. Popular bullies exist in business, politics, everywhere. How do they stay so popular?
- In which we conduct a little scientific experiment—on tape, with hidden microphones—about whether niceness pays. We wire two waitresses with hidden microphones. They're superfriendly to half their tables; and aloof to the other half. They examine their tips to see which generates more profits. Thanks to owners Jason Hammel and Lea Tshilds and the staff at the Lula Cafe in Chicago's Logan Square neighborhood. (10 minutes)Song: "Untied", Tallulah