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Prologue

Most media stories set in shopping malls don't really tell you much about what it feels like for the people who work in a big retail operation, or for the people who hang out at the mall. Because the mall's more than just sales.

Act One: Love Line

We meet Russell, 19, the best mobile phone salesman in the mall — and possibly anywhere. His talent for sales is matched only by those of his girlfriend, Chandler, 18, a waitress.

Act Two: Not Dead Yet

Yes, some stores are going out of business in the Cool Springs Galleria, but it's just two stores. We talk to staff at one store that’s closing down, and at another, in the food court, where business is great.

Act Four: Job: Security

In a part of the mall no shoppers ever see, there's a snug, dark little room with 43 TV screens, one for each of the cameras in the hallways and parking lots, the roof and the loading dock. We hang out with the security people who work in there, seeing what they see.

Prologue

Host Ira Glass talks to Randall Bell, who specializes in assessing how tragedy affects real estate. He's found that the market is much quicker to forgive and forget a scandal than the neighbors are.

Prologue

Host Ira Glass talks with Marion Tanios, a classified section editor at the Chicago Sun-Times. She explains that if the news section of the newspaper gives you the public life of a city, the classified section gives you a sense of people's personal lives.

Prologue

We hear clips from the recent press conference with Charlotte Beers, recently appointed Undersecretary of Public Diplomacy. Part of her job is, in her words, to sell the "brand America" abroad.

Prologue

Host Ira Glass speaks with two people who believe they've uncovered behind-the-scenes conspiracies but can't be sure. Attorney Andy Hail has sued the two biggest supermarkets in Chicago (Dominick's and Jewel) because they charge a dollar more for milk than stores around the country, and because their prices seem to change simultaneously, as if orchestrated.

Act One

We hear the first part of our story about Archer Daniels Midland and FBI informant Mark Whitacre. In this half, Whitacre inadvertently ends up a cooperating witness—and turns himself into one of the best cooperating witnesses in the history of U.S. law enforcement, gathering evidence with an adeptness few have matched.

Act Two

Our story about ADM and Mark Whitacre continues. The FBI finds out that their star cooperating witness Mark Whitacre has been lying to them for three years about some rather serious matters.

Prologue

There's a TV ad so popular in Canada right now that people chant it in bars, stand and cheer it in theaters and at hockey stadiums. The ad taps into our desire to be part of a mob...and provides a safe way to do it, without fear.

Act Two: If Cats Ran Hollywood

What do cats want to see on television? Steve Malarky, creator of the world's best-selling home video for cats, tells all. And—in the interest of equal time—a cashier who works at a chain store that sells pet products rants about the absurdity of the items she's ringing up every day: St.