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Prologue

Host Ira Glass talks with Adam and Wendy, a couple whose world view was changed when they bought a house. Adam and Wendy were the kind of people who believed that most people by and large were good, and their motives by and large honest.

Act One: No Receipt, No Surrender

Jen's mom Sheila does things like this: She buys a brand name at a discount store, and then returns it to a fancy store for a full refund. She thinks you're a sucker if you don't take advantage of opportunities like that.