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648: Unteachable Moment

Act One: All the Caffeine in the World Doesn’t Make You Woke

Kelefa Sanneh sits in on one of Starbucks’ anti-racial bias classes. There’s one thing that no one seems to want to talk about.

Prologue

Ira Glass and Kelefa Sanneh talk about Starbucks’ racial bias training program, which Kalefa recently discussed with Howard Schultz.