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Act One

The rise of NUMMI, or how one of the worst auto plants in America started producing some of its best cars, thanks to lessons learned from the Toyota production system.

Act Two

Why did it take so many years for GM to begin implementing the lessons of NUMMI across the company? NPR Automotive Correspondent Frank Langfitt continues his story.

Prologue

Host Ira Glass talks to Rob Lamberts, a doctor and blogger in Georgia, who describes the crazy world of medical billing, where armies of coders use several contradictory different systems of codes...and none of it makes us healthier.

Act Three: Insurance? Ruh Roh!

Planet Money correspondent David Kestenbaum investigates the growing popularity of pet insurance, and what it reveals about insurance for people.

Act Four: Sorry Johnny... It's Only Business.

This American Life producer Sarah Koenig reports on a very surprising reason why insurance companies dump members, and how this reasoning contradicts President Obama's argument for what will lower health care costs.

Act Four: Now What?

Host Ira Glass talks with Susan Dentzer, editor of the journal Health Affairs, about what current health reform proposals do to fix the rising costs of healthcare...And points at a surprising, kind of heartening phenomenon happening within the current debate.

Prologue

Host Ira Glass talks with NPR correspondent Adam Davidson about a black tie event he attended in the spring of 2008. The event was an awards dinner for finance professionals who created the mortgage-based financial instruments that nearly brought down the global economic system.

Act Two: Fall 2009

We catch back up with the people we met in 2008, to see how they've fared over the last 18 months. We talk to Clarence Nathan, who in 2008 received a half million dollar loan that he said he wouldn't have given himself; Jim Finkel, a Wall Street finance guy, who put together and managed complicated mortgage-based financial securities; Richard Campbell, the Marine who was facing foreclosure; and Glen Pizzolorusso, the mortgage company sales manager who led the life of a b-list celebrity.

Prologue

Host Ira Glass talks about the infamous line in the band Van Halen's contract insisting that the groups' dressing room include a bowl of M&Ms with all the brown M&Ms removed. Ira used to think this request was just petulant rock-star behavior.

Prologue

Host Ira Glass talks with Michael Perrino, a law professor at St Johns University School of Law in New York, who wrote a book about Ferdinand Pecora called The Hellhound of Wall Street. Pecora was the lead attorney in the Senate Banking Committee hearings in the 1930s looking into wrongdoing in the banking industry.

Act One: Investigation Report #1

Planet Money reporter Chana Joffe-Walt asks a simple question: Who was the federal regulator who was supposed to be regulating AIG? The answer turns out to be far from simple.

Act Two: Investigation Report #2

Alex Blumberg and NPR correspondent (and "Planet Money" reporter) Dave Kestenbaum examine what went wrong with the credit ratings agencies. When all these financial instruments that brought down our economy—the mortgage backed securities, the derivatives—were originally issued, the rating agencies (Standard and Poors, Moody's and Fitch) gave many of these things their top rating of triple-A.

Act One: The Mod Squad

Reporter Chris Arnold visits a foreclosure prevention event to find out the painful truth about the mortgage crisis: 90% of foreclosures are being enforced by servicing companies not because it helps the banks to foreclose, and not because home owners aren't interested in renegotiating their loan terms, but because there's just no system in place to handle the sheer volume of loans that need help.

Act Two: Unbreaking The Bank

NPR reporter and Planet Money contributor Chana Jaffe-Walt reports this story of what it really looks like when a bank fails and is taken over by the FDIC. She talks to the former employees and a handful of FDIC staff about the Friday night when the Bank of Clark County was interrupted and closed by 80 FDIC employees, who had every step of their secret operation down to a science.