New York City has a paratransit service called Access-a-Ride for passengers who are disabled and elderly. But people who rely on the system refer to it as Stress-a-Ride.

Out for a simple pleasure cruise with two friends, Alex Zharov was planning to see Jamaica Bay in New York City. But this end-of-the-day excursion, which should have only lasted 40 minutes, turns into an out-of-control adventure that left him lost, stranded, and bleeding—all within sight of the Empire State Building. Brett Martin reports.

Reporter Aaron Reiss found a woman that an entire community calls, in order to find out the names of the very streets they're walking on. She's the gatekeeper for a series of secret underground maps of New York City.