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Act Three: Busman's Holiday

Dishwasher Pete, an itinerant dishwasher and author of the book Dishwasher: One Man's Quest to Wash Dishes in All Fifty States, loves taking the bus as he moves from city to city every few weeks. In this act, he takes a tape recorder with him, hoping to capture the stories he always hears from his fellow passengers.

Act Two: Hank

A former military man, Hank was hired by Custer Battles to clean up one of its other Iraq operations, guarding businessmen. He has a very clear idea of who he wants working for him: "flat-bellied, steely-eyed professionals." Instead, he's trying to tighten up a outfit whose workers once engaged in an extended firefight at a Baghdad hotel—against each other.

Act One: Life In A Bubble

Reporter Paul Tough talks with Aaron Hsu-Flanders, an acknowledged master in the field of animal balloons, who says that artistic jealousies have ruined his life. Even in the world of latex giraffes and doggies, there are artistic rivalries and bitterness.

Prologue

Host Ira Glass talks to two different people who have stories they just can't get over...stories that make them cringe...and stories from which we can glean what makes a cringe story different from other kinds of stories.

Prologue

We hear three stories of how conflicts are resolved in offices. Two of those stories come from sociologist Calvin Morrill, who studied the executive suites at a number of large companies in his book The Executive Way: Conflict Management in Corporations.

Act One: Gameboy Grows Up

Ira continues with Cole Lindbergh and the hundred teenagers who work for himin the games department at Worlds of Fun. We watch them compete againsteach other to see who can do the most business, in Cole's Sweet Sixteenbracket tournament, which pits all 32 games in the park against each other.