Genevieve Jurgensen and her husband Laurent lost their two daughters—Elise and Mathilde—at the ages of 4 and 7. Actress Felicity Jones reads from her book The Disappearance: A Memoir of Loss, in which Jurgensen tries to explain their lives and their deaths to a friend, in a series of letters.

Host Ira Glass talks to two different people who have stories they just can't get over...stories that make them cringe...and stories from which we can glean what makes a cringe story different from other kinds of stories.