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Prologue

Ira talks to Grantland writer David Hill about the board game Diplomacy. He had a couple experiences that made him believe that maybe he didn't understand how to play properly.

Act Two: By the Waters of Haggle-On

Ira plays audio of a phone call recorded by Ryan Block, who became Internet-famous after he posted audio of himself trying to cancel his Comcast account. Then Ira talks with David Segal, writer of the Haggler column in the New York Times, about getting the backs of consumers who need a champion.

Act Two: Board Games

Jacob Goldstein and David Kestenbaum of NPR's Planet Money tell the story of two guys who decided that the CEO of a small tool company was paid too much and wanted to wake people up to that fact - They wanted to cut the CEO's pay. The two people happened to be investors in the tool company.

Prologue

Ira introduces Carmen Segarra, a bank examiner for the Federal Reserve in New York who, in 2012, started secretly recording as she and her colleagues went about regulating one of the most powerful financial institutions in the country. This was during a time when the New York Fed was trying to become a stronger regulator, so that it wouldn't fail to miss another financial crisis like it did with the meltdown in 2008.