Reporter Nancy Updike spends two days with Neal Smither, who cleans up crime scenes for a living, and comes away wanting to open his Los Angeles franchise, despite the gore—or maybe because of it.

Linnel Peterson drives the Number 66 bus in Chicago, on Chicago Avenue. She grew up just blocks from the route, still lives near the route, and says it's strange whenever she drives her car on Chicago Avenue these days.

 

Finding happiness is serious business. At least, for most us, it requires an act of will.

This is the story of two people—one in his late teens, one in his late fifties. Both have good reasons to be mad at the world, but what they did with their anger—and what society did with them—are very different.

Lawrence Otis Graham reads from an account of how he left his job as a $105,000-a-year Manhattan attorney to enter the exclusive Greenwich Country Club the only way they'd allow a black man like him: as a busboy. He discovers just how invisible he can become once he gives up his seat at the table and starts clearing the dishes instead—so invisible that people make racist remarks right in front of him.

In this act, we hear from the rowdier, drunker late-night patrons of the Golden Apple. A guy walks in with two young women, hoping to go home with one of them.

Monica Childs joined the Detroit police force because she hated cops, and wanted to change the system from the inside. She wanted to be an honest cop.

Forensic Criminologist Enrico Togneri in Nevada explains exactly what can be learned from evidence on a crime scene: What can be learned from the shape of a blood stain or a piece of cheese.

Kindergarten teacher and "Genius Grant" recipient Vivian Paley is the author of many books about the stories children invent and the way they play, and what it's about. At a time when schools are cutting back on having a doll corner, she tells the story of a child in her class who was sort of saved by a doll, and the story he told about the doll.

At one grain elevator on the outskirts of Lincoln, Nebraska, during the slow months, the five burly men who load corn, soybeans, wheat and milo onto trains spend their work hours watching soap operas.

What happens if the immigration service wants to deport you, but the country you came from won't take you back? Under current law, usually, you stay in jail...indefinitely. Writer Alex Kotlowitz tells the story of one legal alien from Vietnam, Trung Tran, and the unusually close and friendly relationships he and his fellow deportees have with their captors in a jail in Victoria, Texas.

Producer Alex Blumberg tells the story of an ex-con-turned-actor named Richie Castellano. After a bit role in the movie Analyze This, he moved to a small town and got dozens of people to invest money and time in a movie that never premiered.

Monica Childs's story continues. She tells the story of how she was asked by her boss to do something illegal...and how she refused...and the repercussions she suffered.

Producer Blue Chevigny used to have a job that was all about Moving Day—and people who didn't want to move. She worked for an agency in New York called Project Reachout, part of Goddard Riverside Community Center, that moved homeless, mentally ill people into their own homes.

Producer Blue Chevigny tells more of the story from Bristol County, where the immigration law of 1996 has a community of non-political people reluctantly going to protests, attending meetings at night, talking to politicians, and doing all sorts of other things most of us would do anything to avoid.

A small-town mayor tries to keep a developer from building in his town...and it results in the kind of snowballing fiasco by the end of which the town literally doesn't exist anymore. Alix Spiegel tells that story, which she produced with funding from the Corporation for Public Broadcasting.

What happens when you want your dad to change—and he wants to change, too—but there's literally nothing that can be done to change him. Jon Sarkin was a chiropractor with workaholic tendencies.

Ben Schrank describes what it's like to work as a professional mover. He says that people often go sort of nuts when they see all their worldly possessions—all the stuff that defines them as people—packed into a van.

An '88 Grand Marquis that Senator Conrad Burns inherited from his mother; a New York taxicab whose driver, Jeff Perkins, tape-records his passengers to help pass the time; a 1980s-era BMW 5 series in which film producer Rob Levine had his first job as driver and assistant to movie producer Edgar Sherrick.

A postman explains how it is that he can be so much a part of the scenery that people commit crimes in front of him, on quiet daytime streets, as if he's not there. This American Life producer Alex Blumberg spent a day with postman on Chicago's west side, to find out what he sees...and who sees him...and who doesn't see him, even though he's right there.

There is an entire class of consultant who does nothing but help people and companies that are under public attack. Eric Dezenhall is one of them.