When Burt Covit was programming his VCR one day, he accidentally tuned in to a channel showing the lobby of a building. He started to watch, and couldn't stop.
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Jonathan Goldstein with a story of the kind of preferential treatment we all dream of, where waiters routinely bring us extra appetizers on the house, delivery men throw a little something special into our take-out orders, and deli owners regularly comp us free pickles and chips. He talks with his friend Howard, who lives this dream, about all the work that went into making it a reality.
Jonathan Goldstein, for once in his life, gets to suspend time itself. He gets to freeze the hands of time, and finally come up with the right thing to say in all sorts of situations.