57:

Delivery

Originally aired 03.14.1997
Stories about the delivery business and the people in it. UPS men, bike messengers, FedEx dispatchers.

NOTE: This American Life has removed the audio for this episode because of questions about the truthfulness of the story by reporter Stephen Glass (who’s no relation to Ira Glass). We have removed the audio from our site, and have left the transcript up only for reference.

Prologue.

Host Ira Glass goes to the Federal Express hub at Memphis to watch 1.2 million pieces of overnight mail get sorted in one night and to talk to the adrenaline junkies in the FedEx Command Center. (5 minutes)

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Act One. Speed.

Tony Starbucks, interviewed by Dierdre Dolan and Paul Tough. (7 minutes)

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Act Two. Who You Meet.

"Edison, New Jersey," a story about delivering pool tables from Junot Diaz's book Drown. (18 minutes)

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Act Three. World Premiere.

David Sedaris play, with Toby Wherry and Penelope Boyer. (13 minutes)

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Act Four. Check Out the Package on That Guy.

Nancy Updike and UPS Men. (6 minutes)

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Act Five. Faith Shattered.

An unhappy customer gets a phone call from the CEO of FedEx and still keeps his personal boycott going of the company. (7 minutes)

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