A car plant in Fremont California that might have saved the U.S. car industry. In 1984, General Motors and Toyota opened NUMMI as a joint venture. Toyota showed GM the secrets of its production system: How it made cars of much higher quality and much lower cost than GM achieved. Frank Langfitt explains why GM didn't learn the lessons—until it was too late.
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An updated version of an episode from 2010.
Prologue
Host Ira Glass introduces the story of the New United Motor Manufacturing Inc., aka NUMMI. In 1984, General Motors and Toyota opened NUMMI as a joint venture. Toyota showed GM the secrets of its production system: How it made cars of much higher quality and much lower cost than GM achieved. But today, GM cars still don't have the quality of Japanese imports. GM went bankrupt. And in 2010 NUMMI was closed, sending thousands of car workers looking for jobs. In this hour-long story, which we reported in 2010, NPR Automotive Correspondent Frank Langfitt tells the story of NUMMI and why GM—and the rest of the American car business—wasn't able to learn from it more quickly. (5 minutes)
Act One
The rise of NUMMI, or how one of the worst auto plants in America started producing some of its best cars, thanks to lessons learned from the Toyota production system. (25 1/2 minutes)
Act Two
Why did it take so many years for GM to begin implementing the lessons of NUMMI across the company? NPR Automotive Correspondent Frank Langfitt continues his story. (26 minutes)
Related
Act Three: Cold Stone Dreamery
Act Three: Washington, D.C.
Act Four: The Heist
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