We conduct an experiment to test whether being nice actually pays by equipping two waitresses with hidden microphones to record their interactions. Each waitress is instructed to be super friendly with half of their tables while remaining aloof with the other half. We then compare the tips to see which approach was more profitable. (10 minutes)
Thanks to owners Jason Hammel and Lea Tshilds and the staff at the Lula Cafe in Chicago's Logan Square neighborhood.
Song:
“Untied” by Tallulah