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Prologue

A Holiday Inn comes up with a brilliant scheme to increase their roomservice orders. Former room service waiter Cliff Doerksen says there was only one problem with the plan...and it came down to a big, ridiculous, floppy hat.

Prologue

Host Ira Glass talks about the infamous line in the band Van Halen's contract insisting that the groups' dressing room include a bowl of M&Ms with all the brown M&Ms removed. Ira used to think this request was just petulant rock-star behavior.

Act One

Hemant Lakhani, an Indian-born British citizen, had been a salesman all his life. Clothing, rice, oil...it didn't matter to him what, as long as he could spin a deal.

Prologue

Host Ira Glass describes the scene at a courthouse resource center in lower Manhattan where people learn how to represent themselves in civil court. Attorney Ruth Sharfman, who assists at the center, tells Ira that some of the pro se litigants are more prepared for the job than others.

Prologue

Host Ira Glass talks with Michael Perrino, a law professor at St Johns University School of Law in New York, who wrote a book about Ferdinand Pecora called The Hellhound of Wall Street. Pecora was the lead attorney in the Senate Banking Committee hearings in the 1930s looking into wrongdoing in the banking industry.

Act One: I'm Not As Think As You Drunk I Am

Most of the This American Life production staff spent the weekend at Penn State, and found that drinking is the great unifier at the school. Ira Glass, Sarah Koenig, Lisa Pollak and Jane Feltes report on tailgating parties, frat parties, an article of clothing known as a "fracket," and a surprising and common drunken crime.

Prologue

Host Ira Glass talks with NPR correspondent Adam Davidson about a black tie event he attended in the spring of 2008. The event was an awards dinner for finance professionals who created the mortgage-based financial instruments that nearly brought down the global economic system.

Act Two: Unbreaking The Bank

NPR reporter and Planet Money contributor Chana Jaffe-Walt reports this story of what it really looks like when a bank fails and is taken over by the FDIC. She talks to the former employees and a handful of FDIC staff about the Friday night when the Bank of Clark County was interrupted and closed by 80 FDIC employees, who had every step of their secret operation down to a science.

Act One: The Mod Squad

Reporter Chris Arnold visits a foreclosure prevention event to find out the painful truth about the mortgage crisis: 90% of foreclosures are being enforced by servicing companies not because it helps the banks to foreclose, and not because home owners aren't interested in renegotiating their loan terms, but because there's just no system in place to handle the sheer volume of loans that need help.

Act One: Side Effects May Include...

In Tehran in 2004, Omid Memarian confessed to doing things he'd never done, meeting people he'd never met, following plots he'd never heard of. Why he did that, and why a lot of other people have confessed to the same things, is all in the fine print. This American Life producer Nancy Updike tells the story.