Dr Patricia Deegan hears voices in her head. She's a psychologist and she believes that the only way mental health workers can really understand what their patients go through is if they hear voices themselves.
New York City locksmith Joel Kostman tells the story of an act of kindness he committed, hoping for a small reward. From his book: Keys to the City: Tales of a New York City Locksmith.
Susan Berman, author of the memoir Easy Street, the True Story of a Gangster's Daugher, reads from her book about her father Davie Berman, a Jewish gangster and one of the men — with Meyer Lansky and Bugsy Siegel — who created modern Las Vegas. (7 minutes)Act Two continues after the break.
Dishwasher Pete, author of the book Dishwasher: One Man's Quest to Wash Dishes in All Fifty States, went to the National Restaurant Association convention on assignment from This American Life.
Foreign correspondent Jim Biederman reports from a cell phone inside the Louvre, in front of the Mona Lisa, on what people say while they're standing in front of some of the world's greatest works of art. It turns out to be pretty banal.