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Prologue

Producer Ben Calhoun tells Ira about a secret move his friend uses all the time — the "good guy discount" — that gets Ben's friend money off all sorts of items when he's shopping.

Prologue

Carin Gilfry explains how she once accidentally locked herself in a hotel closet, and because today’s show is being broadcast from an opera house stage, Ira is able to take the story to a place he never usually can.

Act One: I Believe I Can Fly

When Jonathan Goldstein was 11, his father gave him a book called Ultra-Psychonics: How to Work Miracles with the Limitless Power of Psycho-Atomic Energy. The book was like a grab bag of every occult, para-psychology, and self-help book popular at the time.

Prologue

When it comes to disciplining young people, teachers are winging it. We ask middle school teachers all over the country to walk us through how they get a kid to take his hat off.

Act Two: By the Waters of Haggle-On

Ira plays audio of a phone call recorded by Ryan Block, who became Internet-famous after he posted audio of himself trying to cancel his Comcast account. Then Ira talks with David Segal, writer of the Haggler column in the New York Times, about getting the backs of consumers who need a champion.

Act Two: Help Wanted

There's one group of people that is universally tarred and feathered in the United States and most of the world. We never hear from them, because they can't identify themselves without putting their livelihoods and reputations at risk.

Prologue

Host Ira Glass tell the story of a city pride campaign in Calgary, Canada. He speaks with life-long Calgarian Ken Lima-Cuelho who explains how much people in the city loved the campaign — and the song at the center of it, "Hello Calgary." Except, Ira, and the song's composer, Frank Gari, have some bad news for Ken.