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Act Two: Hank

A former military man, Hank was hired by Custer Battles to clean up one of its other Iraq operations, guarding businessmen. He has a very clear idea of who he wants working for him: "flat-bellied, steely-eyed professionals." Instead, he's trying to tighten up a outfit whose workers once engaged in an extended firefight at a Baghdad hotel—against each other.

Prologue

Who are the people we remember as significant figures from our childhood? What is their hold on our imaginations as we age? Ira visits McCosh Elementary on Chicago's South Side, where a man everyone calls "Mr. Lewis" is the surrogate dad for hundreds of kids — a nearly mythic figure.

Act Three: The Boy Who Would Be A Helicopter

Kindergarten teacher and "Genius Grant" recipient Vivian Paley is the author of many books about the stories children invent and the way they play, and what it's about. At a time when schools are cutting back on having a doll corner, she tells the story of a child in her class who was sort of saved by a doll, and the story he told about the doll.

Prologue

We hear three stories of how conflicts are resolved in offices. Two of those stories come from sociologist Calvin Morrill, who studied the executive suites at a number of large companies in his book The Executive Way: Conflict Management in Corporations.

Act One: Your Good Girl's Gonna Go Bad

When she was 21, Julia Sweeney got a job as a bartender's assistant and stole between ten and fifteen thousand dollars in cash. She describes the thrill of stealing, and how she justified her thefts to herself, and—oddest of all—how she became a more religious Roman Catholic during her crime spree.